Official Documents

Privacy Policy Toke99 — Malaysia Player Data Protection

Your personal data is a trust we take seriously. This privacy policy transparently explains how toke99 collects, uses, stores and protects your information — in compliance with Malaysia's Personal Data Protection Act (PDPA).

Updated: January 2026

Commitment Privacy Toke99

Six core principles that form the foundation of how toke99 manages and protects every player's personal data.

256-Bit SSL Encryption

All data transmitted between your device and toke99 servers is protected with 256-bit SSL encryption — the same level of security used by leading Malaysian banking institutions.

No Data Sales to Third Parties

Toke99 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is used solely for the purposes stated in this policy.

Malaysia PDPA Compliance

Toke99 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all legal obligations related to the processing of local players' personal data.

Data Controls in Your Hands

You have the right to access, amend, delete or restrict the processing of your personal data. Contact the toke99 team at any time to submit a data-related request.

Secure Data Storage

Toke99 player data is stored on servers protected by multi-layered firewalls, strict access controls and round-the-clock security monitoring by our technical team.

Data Breach Notification

In the event of any data security breach affecting your information, toke99 will notify you within the timeframe required by applicable law.


Quick Summary: toke99 collects your data to enable you to use the platform safely and seamlessly. We do not sell your data. You may request access, correction, or deletion of your data at any time. All data is protected with high-level encryption.

1 Introduction & Scope

This Privacy Policy explains how toke99 — the operator of the online betting platform accessible at toke99.onl — collects, uses, discloses and protects your personal data when you use our platform and services.

This document applies to all registered players, website visitors and anyone who interacts with the toke99 platform — whether via web browser or mobile app. By using the toke99 platform, you agree to the data collection and usage practices described in this Privacy Policy.

Toke99 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all regulations and guidelines issued by the Personal Data Protection Commissioner of Malaysia. In the event of any conflict between this Privacy Policy and applicable legal requirements, the law shall prevail.

2 Personal Data We Collect

Toke99 collects various types of personal data depending on how you interact with our platform. Below is an overview of the types of data we collect:

Data Categories Examples of Information Collection Method
Identity Data Full name, MyKad/passport number, date of birth Registration form, KYC process
Contact Data Email address, phone number Account registration
Financial Data Bank account details, transaction history Deposit & withdrawal process
Technical Data IP address, browser type, operating system Automatically during use
Usage Data Game history, account activity, bets Automatically during gameplay
Communications Data Live Chat logs, customer support emails Interactions with support

Toke99 does not store credit or debit card numbers directly. All card transactions are processed through PCI-DSS compliant payment providers, and toke99 only receives encrypted transaction tokens.

3 How We Use Your Data

Toke99 uses your personal data on valid legal bases such as your consent, contractual necessity, our legitimate interests, and legal obligations. The following are the primary purposes for which your data is used:

  • Account Management: To create, verify, and manage your toke99 account, including the KYC process and age verification.
  • Transaction Processing: To process deposits, withdrawals, and all financial transactions you carry out on the toke99 platform.
  • Service Delivery: To allow you to access and enjoy all games and features available on the toke99 platform.
  • Security & Fraud Prevention: To identify and prevent fraud, money laundering, and platform abuse.
  • Customer Support: To resolve your inquiries, complaints, and support requests effectively.
  • Marketing & Promotions: To send you relevant offers, promotions, and updates — subject to your notification preferences in your account settings.
  • Platform Improvements: To analyze usage patterns and improve the overall toke99 user experience.
  • Legal Compliance: To comply with legal obligations, regulations, and directives from relevant authorities.

4 Data Sharing & Disclosure

Toke99 takes your personal information seriously. We does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. However, we may share your data in the following situations:

4.1 Service Providers

Toke99 works with third-party service providers that help us operate the platform — including payment providers, identity verification (KYC) services, and cloud service providers. All providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by toke99.

4.2 Legal Obligations

Toke99 may be required to disclose your personal data to government authorities, law enforcement bodies, or courts when mandated by Malaysian law or any valid court order.

4.3 Business Transfers

In the event of any merger, acquisition, or sale of toke99 assets, player personal data may be transferred as part of that transaction. In such cases, you will be informed and a new privacy policy will be published before any changes take effect.

5 Cookies & Tracking Technologies

Toke99 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device by your web browser when you browse a website.

Types of Cookies We Use

  • Essential Cookies: Required for core toke99 platform functions such as maintaining login sessions and language preferences. Cannot be disabled.
  • Performance Cookies: Collects information about how you use the platform to help us improve performance and user experience.
  • Functional Cookies: Remembers your preferences and settings — such as preferred language and display options — to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand aggregate, anonymised platform usage patterns for continuous improvement purposes.

You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some toke99 platform features.

6 Data Storage & Retention

Toke99 retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. In general:

  • Active account data is retained for the entire duration your account remains active on toke99.
  • Financial transaction data is retained for a minimum of 7 years after transactions, in line with Malaysia's accounting and tax legal requirements.
  • KYC data is retained for a minimum of 5 years after account closure for AML compliance purposes.
  • Customer support communication logs are retained for 3 years for reference and dispute purposes.

Once the specified retention period expires, your data will be securely deleted or anonymised from toke99 systems.

7 Your Rights Under PDPA

As a toke99 player subject to Malaysia's PDPA, you have the following rights regarding your personal data:

🔍
Right of Access

You have the right to request a copy of the personal data we hold about you.

✏️
Right to Rectification

You have the right to request correction of inaccurate or incomplete data.

🗑️
Right to Erasure

You may request deletion of your data under certain circumstances permitted by law.

⛔
Right to Object

You may object to the processing of your data for direct marketing purposes.

📦
Right to Portability

You have the right to receive your data in a machine-readable format.

⏸️
Right to Restriction

You may request restriction of your data processing in specific situations.

To exercise any of the above rights, contact the toke99 privacy team via email at or via Live Chat on the platform. We will respond to your request within 30 days from the date of receipt.

8 Data Security Measures

Toke99 implements a range of technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration:

  • Transit Encryption: All communications between your browser/app and toke99 servers are encrypted using TLS 1.3 protocol with 256-bit encryption.
  • Storage Encryption: Sensitive data stored in the toke99 database is encrypted using industry-recognised encryption algorithms.
  • Access Controls: Only toke99 staff with a legitimate business need are permitted to access player personal data, and all access is recorded in audit logs.
  • Continuous Monitoring: toke99's security systems are continuously monitored to detect and respond to any threats or suspicious activity.
  • Penetration Testing: toke99 conducts regular security tests to identify and address any system vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. You also play a role in protecting your account by using a strong password and enabling two-factor authentication (2FA).

9 Third-Party Links & Services

The toke99 platform integrates third-party services such as game providers, payment processors, and support services. While we carefully select our third-party partners, toke99 is not responsible for the privacy practices of these services.

Every third-party service provider working with toke99 is bound by a data processing agreement that requires them to protect our players' data in accordance with toke99's defined standards. We do not permit third-party providers to use our players' data for their own purposes.

10 Changes to This Privacy Policy

Toke99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Each new version will carry an updated "Last Updated" date at the top of the document.

For significant changes — especially those affecting your rights as a player — toke99 will provide notice via:

  • In-account notification on your toke99 account upon your next login.
  • Emailed to your registered address at least 14 days before the changes take effect.

Continued use of the toke99 platform after any changes take effect constitutes your acceptance of the revised policy. If you disagree, you have the right to close your account and request deletion of your data.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how toke99 manages your personal data, don't hesitate to contact us:

  • Privacy Email:
  • General Support Email:
  • Live Chat: Available 24/7 directly on the toke99 platform
  • Response Time: Privacy-related requests are responded to within 30 days; general support within 24–48 hours

This Privacy Policy is to be read together with Terms and Conditions and Responsible Gaming Policy toke99. These three documents together form the complete agreement framework between you and toke99.


Your Data is Safe with toke99

Join toke99 with Complete Confidence

Your privacy and data security are our priority. Register a toke99 account and enjoy a safe, fair, and enjoyable wagering experience.

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